Exceptional Care
Popular Sweet Souls Treatments
Full Groom Package
A premium head-to-paw treatment including a relaxing bath, professional haircut, nail clipping, and ear cleaning for a total refresh.
Bath & Tidy
Perfect for maintenance between full grooms. Includes a deep wash, blow dry, thorough brush out, and a gentle hygiene trim.
Puppy Introduction
A slow, stress-free first experience for your new best friend. We focus on play and patience to build a lifetime of positive grooming habits.
De-shedding Care
Specialised treatment to reduce loose hair and maintain a healthier, shinier coat. Ideal for high-shedding breeds who need extra attention.
Policies & Booking Information
At Sweet Souls Pet Services, every appointment is carefully scheduled to give your dog the time, care, and attention they deserve in a calm and gentle environment. To keep everything running smoothly, please take a moment to read the following:
Appointments & Bookings
Your appointment time is reserved especially for your dog. Please ensure all details provided are correct so l I can contact you if needed.
Cancellations
I kindly ask for at least 24 hours' notice if you need to cancel or rearrange your appointment.
Cancellations made with less than 24 hours' notice will be charged at 50% of the appointment cost.
No-Shows
If you dont attend your appointment and no notice is given, this will be treated as a missed appointment.
A 50% charge will apply, and future bookings may require a deposit.
Late Arrivals
Please arrive on time for your appointment.
If you are more than 15 minutes late, your appointment may need to be shortened or rescheduled, and a charge may still apply.
Coat Condition & Matting
Your dog's comfort always comes first.
If a coat is heavily matted, clipping shorter may be the safest and kindest option. Additional charges may apply depending on the condition of the coat.
Behaviour & Welfare
I always work with patience, kindness, and understanding.
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Any medical conditions
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Skin issues or allergies
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Injuries or mobility concerns
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Nervous or reactive behaviour







